Terms & Conditions

Terms & Conditions

Please read these terms carefully before using our services.

Last Updated

December 9, 2025

Fair Use

Clear rules for every user

What you agree to

Highlights across service scope, billing, and obligations.

Service Scope

IPTV, server hosting, and reseller options.

Billing Rules

Upfront payments, renewals, and refund window.

Acceptable Use

No misuse, piracy, or credential sharing.

Eligibility

18+ users with accurate account details.

Agreement to Terms

By accessing or using Playrix Sky services at https://playrix.vercel.app, you agree to be bound by these Terms & Conditions. If you disagree with any part, you may not access the Service.

Last updated on December 9, 2025

Section 1

Service Description

1.1 IPTV Services

Playrix Sky provides:

  • Internet Protocol Television (IPTV) streaming services
  • Premium server access and hosting
  • Reseller program opportunities
  • 10,000+ TV channels from 180+ countries
  • 4K streaming capabilities
  • Multiple device support

1.2 Service Availability

  • Target uptime: 99.9%
  • Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control
  • We do not guarantee uninterrupted access

Section 2

Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years old to use our services.

2.2 Account Creation

  • Provide accurate, current, and complete information
  • Maintain account security and confidentiality
  • Notify us immediately of unauthorized access
  • You are responsible for all activities under your account

Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, share credentials with unauthorized users, or use the service for illegal purposes.

Section 3

Subscription Plans and Billing

3.1 Plan Selection

Available plans include:

  • IPTV Subscriptions: Monthly, quarterly, annual plans
  • Server Plans: Various tiers (Apollo, Ares, Athena, Zeus)
  • Reseller Programs: Custom packages

3.2 Payment Terms

  • All fees are stated in USD, PKR, or INR
  • Payment due at subscription start or renewal
  • Accepted methods: Credit cards, PayPal, bank transfer, cryptocurrency (where available)
  • Prices subject to change with 30 days notice

3.3 Automatic Renewal

  • Subscriptions automatically renew unless canceled
  • Renewal charges occur on subscription anniversary
  • Cancel at least 24 hours before renewal to avoid charges

7 Day Money Back Guarantee

  • 7 days from initial purchase
  • Refunds processed within 14 business days
  • Must provide valid reason for refund request
  • No refunds after 7 days or for violations of Terms
  • Partial refunds not available for unused subscription periods

3.4 Failed Payments

  • Account suspended if payment fails
  • Grace period: 3 days to update payment method
  • Account terminated after 7 days of non-payment

Section 4

Acceptable Use Policy

4.1 Permitted Use

You may use our services for:

  • Personal entertainment and streaming
  • Legitimate business purposes (reseller accounts)
  • Educational content access

4.2 Prohibited Activities

You may NOT:

  • Resell or redistribute content without authorization
  • Share account credentials with unauthorized users
  • Use VPN/proxy to circumvent geographic restrictions (unless explicitly allowed)
  • Engage in piracy or copyright infringement
  • Hack, reverse engineer, or attempt to breach security
  • Overload servers with automated requests
  • Use services for illegal activities
  • Impersonate others or provide false information
  • Interfere with other users access

5. Intellectual Property Rights

5.1 Our Content

  • All content, logos, trademarks, and service marks are owned by Playrix Sky or licensors
  • Website design, graphics, and software are protected by copyright
  • You may not reproduce, distribute, or create derivative works without written permission

5.2 Third Party Content

  • IPTV channels and content are provided by third party providers
  • We do not own or control third party content
  • Content availability subject to provider agreements

6. Device and Technical Requirements

6.1 Compatible Devices

Services work on:

  • Smart TVs (Samsung, LG, Android TV)
  • Mobile devices (iOS, Android)
  • Computers (Windows, macOS, Linux)
  • Streaming devices (Roku, Fire TV, Apple TV)

6.2 Internet Requirements

  • Minimum: 10 Mbps for HD streaming
  • Recommended: 25+ Mbps for 4K streaming
  • Stable internet connection required

7. Customer Support

  • Email: playrixsky@gmail.com, playrixiptv@gmail.com
  • Phone: +92-303-3996000
  • WhatsApp: +92-303-3996000
  • Response Time: 24-48 hours

Section 8

Disclaimers and Limitations of Liability

8.1 Service "AS IS"

Services provided "as is" without warranties of any kind, including but not limited to:

  • Merchantability
  • Fitness for particular purpose
  • Non infringement
  • Uninterrupted or error free operation

8.2 Limitation of Liability

To maximum extent permitted by law, we are not liable for indirect, incidental, consequential damages. Total liability limited to amount paid for services in last 12 months.

9. Termination

9.1 Termination by You

  • Cancel subscription anytime through account settings
  • Contact support for assistance
  • No refunds for remaining subscription period (except within 7 day guarantee)

9.2 Termination by Us

We may suspend or terminate your account immediately for:

  • Breach of these Terms
  • Fraudulent activity
  • Non-payment
  • Illegal use

10. Reseller Program Terms

10.1 Reseller Eligibility

  • Must apply and be approved
  • Comply with reseller agreement
  • Maintain minimum sales volume

10.2 Reseller Responsibilities

  • Provide customer support to end-users
  • Not misrepresent services
  • Honor our refund policies
  • Maintain ethical business practices

11. Modifications to Terms

  • We reserve the right to modify Terms at any time
  • Changes effective immediately upon posting
  • Material changes communicated via email or website notice
  • Continued use after changes constitutes acceptance

Section 12

Governing Law and Dispute Resolution

12.1 Governing Law

These Terms governed by laws of Pakistan, without regard to conflict of law provisions.

12.2 Dispute Resolution

  • Informal Resolution: Contact us first to resolve disputes informally
  • Jurisdiction: Courts in Karachi, Pakistan have exclusive jurisdiction

Section 13

Contact Information

Playrix Sky

14. Acknowledgment

By using Playrix Sky services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

Stay Updated

Subscribe to our newsletter for the latest IPTV deals, new channel additions, and exclusive offers delivered straight to your inbox.

We respect your privacy. Unsubscribe at any time.